Senior Business Analyst

Senior Business Analyst

OVERVIEW

As Business enablement organization its critical to be able assess and interpret the business requirements so that they can be mapped effective solutions.

Business analysts are the drivers of our continued growth and success. With their commitment to innovation, these analysts seek, develop, and help implement strategic initiatives for improved efficiency and productivity. We’re currently searching for an experienced business analyst to help guide our organization to the future.

From researching progressive systems solutions to evaluating their impacts, the ideal candidate will be a detailed planner, expert communicator, and top-notch analyst.

This person should also be wholly committed to the discovery and development of innovative solutions in an ever-changing digital landscape.

Objective of Role

• Drive awareness of requirements across business units and identify substandard systems processes through evaluation of real-time data
• Serve as thought leader for technical business processes, developing systems prototypes that promote increased efficiency and productivity on multiple levels
• Create and implement precise management plans for every project, with attention to transparent communication at all levels
• Perform, evaluate, and communicate thorough quality assurance at every stage of systems development
• Determine and develop user requirements for systems in production, to ensure maximum usability 
• Through analysis, identify areas for improvement and provide recommendations to fill in gaps and improve business processes and structures, which include technology, people, organizational, and technological structures.
• Bridge technical teams and business departments so they can work together to achieve the functional specifications required to meet business needs.

Duties & Responsibilities

Below are the responsibilities a Senior Business Analsyst is expected to assume:  

• Demonstrate up-to-date expertise in Information Systems and apply this to the development, execution, and improvement of action plans by providing advice and guidance to others in the application of information and best practices.
• Support and align efforts to meet customer and business needs.
• Manage customer relationships and expectations by developing a communication process to keep others up-to-date on project results.
• Stay current with customer needs and strategies, utilizing formal and informal written communication methods (for example, emails, newsletters, PowerPoint presentations, executive updates, task lists, updates) to communicate updates and findings, and facilitating project meetings and presentations to all types of diverse audiences (for example, senior management, Customers, technical staff).
• Lead or participate in multiple projects by completing and updating project documentation, managing project scope, adjusting schedules when necessary, determining daily priorities, ensuring efficient and on-time delivery of project tasks and milestones, following proper escalation paths, and managing customer and supplier relationships.
• Provide leadership to team members and peers by collaborating with others, identifying and initiating projects, managing resources, driving the resolution of issues, holding self and team accountable for results, and articulating ideas and viewpoints to senior management, peers, and others.
• Identify, create, and facilitate process design changes by conducting business and systems process analysis and design at a complex level, focusing on quality improvement and data management, ensuring data is reliable and valid, developing process improvements or re-engineering and recommending elimination, integrating new systems and processes with existing ones, and partnering with internal and external customers to ensure systems provided meet the long-term business strategies.
• Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders, identifying business needs, determining and carrying out necessary processes and practices, monitoring progress and results, recognizing and capitalizing on improvement opportunities, and adapting to competing demands, organizational changes, and new responsibilities.
• Provide project level analysis, producing required project analysis documentation (business requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan).
• Collaborate closely with developers to implement requirements and provide necessary guidance to testers during QA process.
• Identify improvement opportunities (proactive and reactive).
• Elicit and clearly document business and systems requirements.
• Assess business process and system inefficiencies.
• Identify ways to increase adoption and customer satisfaction.
• Demonstrated fluency in business processes and process differentiation.
• Ability to analyze and synthesize business requirements, including recognizing patterns and conceptualizing processes.
• Understand and negotiate needs and expectations of multiple stakeholders.
• Serve as a liaison between Operations and IT to assist or gather business requirements needed for system modifications, enhancement, and implementations.
• Assist with and test implementation for all payer and vendor relationships to ensure data transfer collection, quality, and reporting relationships are working appropriately down to the market level to ensure market team member and provider experience is appropriate.
• Create and maintain issue logs, meeting minutes, meeting schedules, project summaries, and updates.
• Create and maintain project schedules by developing project plans and specifications, estimating time and resources, monitoring milestone completion, tracking all phases of the project lifecycle, providing timely reporting of issues that impact project progress, coordinating actions, and resolving conflicts.
• Meet with project team regularly to review project deliverables and deadlines
• Develop and execute test plans.
• Support system conversions, upgrades, and enhancements.

Job Qualifications and Skill Sets

Below are the skills and competencies:

• Bachelor’s degree in computer science, information technology, software architecture, or related field
• 5-8 years of experience as Business analyst
• Strong analytical and problem-solving abilities.
• Familiarity with Agile and DevOps methodologies and tools
• Familiarity with Cloud technologies such as Azure,AWS
• Must have experience working on large-scale projects as well as handling day-to-day operational requests from the business
• Strong project management, ability to successfully manage multiple tasks at any given point, strong relationship-building skills & communication skills
• Understanding of Indices, fundamentals and analytical data, returns level data etc.
• Data analysis – Must have proficiency with SQL, Microsoft Excel
• Certified Business Analysis Professional (CBAP) or similar
• Agile Business Analysis or similar
• PMI-PBA (Professional in Business Analysis) or similar