MTN ISO
Implementation and Maintenance Case Study
Purpose of the project
This project’s goal is to help MTN maintain compliance with the ISO 20 000 and ISO 27001 requirements, as well as their own organisational needs and industry-specific rules and regulations (telecommunications).
The advantages of using standards:
- Simplifying internal business procedures.
- Reducing internal costs and waste.
- Enhancing R&D’s effectiveness.
- Creating new business procedures.
- Mitigating danger.
- Facilitating global expansion.
- Assisting in the creation of new markets and products.
The Dilemma
Organisations frequently have to expend a significant amount of work on compliance programmes; in the case of MTN, this effort would be stratospheric given the sheer number of people, business units, and important stakeholders involved.
After determining operational flaws or gaps, businesses choose to employ compliance experts. The choice to hire experts is frequently influenced by a government probe. Organisations frequently look for expert support to fulfill managed services for the
implementation and maintenance to guarantee an efficient compliance program.
Project Goals
- Improve resource efficiency
- Boost performance
- Increase profits
- Encourage personal growth
- Uphold standards of excellence
- Maintain workplace morale
- Minimise risk and nonconformities
- Develop a business plan
- Organise processes
The Solution
MTN deliberately selected Providence Software Solutions based on their team’s composition of highly qualified and experienced individuals. They have created and provided support for highly available multi-tenant setups with a sizable server architecture while keeping quality, information security, and PoPI compliance in mind.
We have a thorough understanding of our clients, not just in terms of the services we will provide for them, but also in terms of their potential future importance. It is this approach that consistently results in enduring business partnerships with our clients.
